Legal
Privacy policy
Last updated: 11/01/2026
1. Introduction
Helix8 Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website helix8.io.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when contacting us, including your name, email address, phone number, and any messages you send.
Usage Information
We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages visited.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie banner.
Necessary Cookies
Essential for website functionality. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website (Google Analytics).
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
Functional Cookies
Enable enhanced functionality and personalization features.
4. How We Use Your Information
- To respond to your inquiries and provide customer support
- To improve our website and services
- To analyze website usage patterns and performance
- To send you information about our services (with your consent)
- To comply with legal obligations
5. Legal Basis for Processing (UK GDPR)
We process your personal data based on the following legal grounds:
- Consent: For analytics and marketing cookies
- Legitimate Interest: For website functionality and improvement
- Contract Performance: When providing requested services
- Legal Obligation: When required by law
6. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for cookie usage
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact form submissions are retained for 2 years unless deletion is requested.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Services
We use the following third-party services that may collect your data:
- Google Analytics: Website analytics (with your consent)
- EmailJS: Contact form submissions
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Helix8 Ltd
Email: contact@helix8.io
Website: helix8.io
Location: Northern Ireland, United Kingdom
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.